Booking Terms and Conditions

* Check - In: 2:00pm-8:00pm, later arrivals must be arranged in advance. Check - Out: 10:00am. Where rooms are not vacated by 10:00am an extras day’s accommodation may be charged.
* Dinkwe Lodge and Guesthouse or its owners takes no responsibility for any injury death or Loss of goods while staying on the property. Guests stay and use all the facilities on the property at own risk. Children under the age of 12 are not allowed near the pool.
 * Guest visitors are not allowed, please respect the other guests. NO MUSIC, LOUD NOSE OR PARTIES AREA ALLOWED. If you ignore it your accommodation will be cancelled immediately with no refunds. 
 * The management reserves the right of admission of any guest and any visitor of any guest. The Guest House shall have a lien over the luggage, clothing and personal possessions of any guest in regard to any claim against the guest what so ever.
 * In the event of a guest being in breech in any of the foregoing conditions or any management rules or refusing to obey any requests of the management or committing nuisance or any act which is, in the opinion of the management detrimental to the operation of the Guest House, THE MANAGEMENT MAY FOR-WITH TERMINATE THE ACCOMMODATION FOR THAT GUEST AND ANY PERSON ACCOMPANYING THAT GUEST WITHOUT PREJUDICE TO THE RIGHT TO RECOVER AND DAMAGES OR LOSS SUSTAINED, INCLUDING LOSS OR INCOME ARISING FROM PREMATURE TERMINATION OF THE ACCOMMODATION. All damages/losses to any piece of Guest House property, fixture or fitting will be for the Guests account.
 * All rooms are non-smoking. Should guests fail to comply with this house rule, a clean charge of a minimum of R500 will be levied against the account.

*** You may or may not be aware that as of 26 May 2014, the Immigration Act 13 of 2002 (the “Act”) has been amended.  Section 40(1) of the Act, read together with Regulation 36, states that, inter alia, all hotels and motels must keep a register containing details of all persons who are provided with lodging or sleeping accommodation.  The Register must, in respect of a lodger, contain:

1. his or her full names and surname;
2. a copy of his or her identification document or passport;
3. his or her residence status in the Republic; and
4. his or her normal residential address.
 Under the Act each lodger must sign the register and furnish the prescribed particulars regarding himself or herself. 
Penalties for non-compliance, both for the guest and the premises, include:
1. Guilty of an offence / crime;
2. Fine; and/or
3. Imprisonment for a period not exceeding 12 months.

In light of the above and that there is no definition in the Act of “persons”, the interpretation is that it extends to all

In case you have to cancel your reservation, please find thereafter the cancellation policy, which will be applied to all confirmed reservations: 
* A deposit of 50% to 100% on reservation to secure the booking, balance/final payment must be made before or latest on arrival. 
* Credit cards accepted:  Visa, Master Card, Diners Club and American Express Credit . Regret, No Debit Cards  accepted. No check payments accepted. Your reservation will be secured once we have received  deposit payment. Payments on arrival cash or credit card only.
* If cancelled: 0-7 days prior to arrival, forfeit 100% of the total booking value; 7-14 days prior to arrival, forfeit 75% of total booking value; 14+ days prior to arrival, forfeit 50% of the total booking value; 31 days plus prior to arrival, forfeit 25% of the total booking value. No-show or curtailments of the stay, forfeit 100% of deposit. NO REFUND on Early Departure. Dinkwe Guest House reserves the right to increase the quotes tariff without notice.
*Minimum stay over weekends and public holidays is two nights
* No children under 12 years old.
* All rates are subject to change without a prior notice.

Laundry: R 100.00 per bundle
Welcome pack on arrival: R 350.00
Children over 12 years old are charged as adults. 
Shuttle Service: POR
Please enquire about weekly rates.